Seedling Heat Mat 48" x 20" ~ 107 watts

SKU: MT10009

Feedback? Like many vendors on ebay, I too feel thatebay's method for giving feedbackis flawed and in someways rather unfair to a vendor.Here is why I say this: (1) Neutral feedback acts as a negative because the moment you give a neutral feedback to someone it counts against them. All one has to do is look at the formula that ebay uses to see this. (2)A vendor is not allowed to give a negative to a buyer. What this does is it allows some bad apples to hold this power that they haveover a vendor's head. Sure ebay tellsa venderto report it, but it doesn't go anywhere as you have to now fight it should the individual go through with giving you a negative feedback. Just recently, I had one individual who was not happy with an item that they had purchased from me, they threaten me with a negative feedbackbecause they decided the item they had purchased (by mistake) was not what they wanted and they had felt I should refund their money including the cost of shipping the item back! (3) A vendor is not allowed to respond back to a negative feedback. I though that ebay was all about fairness, but not allowing a person to respond to what another person said about them is not fair at all. I used to believe in this feedback system; but, now I view it as a system that needs to be corrected so that it is fair for all. What really gets me is those who give out do give out negative feedback usually have very low feedback levels and in some cases have no feedback at all. This too raises some questions!!

What is more important then feedback is the ability to contact a vendor directly by telephone. In the past, I made myself available to answer technical questions for 3 hours during the week. The problem is that I get a lot of calls outside of the time frame set aside from folks looking for a tracking numbers, report a damaged item or check the status of their purchase. To improve my service and to make it the best on ebay, I now am offering (3) phone lines! Not many on eBay give out a phone number for you to call and that should make you a little bit nervious when making a purchase. To contact us, you can now call the following phone lines:

BASIC INFORMATION: 1-866-728-2413 (available from 2:00pm to 6:00pm EST weekdays only). When you use this number, you will be prompted to leave a message by pressing (1). when you leave your message, please be sure to leave your name, complete phone number and a brief message. If you are calling bewteen 2pm and 6pm EST on a weekday, you can expect a response with in 45 minutes. You can use this phone number if you are looking for a tracking number, check the status of your shipment, or to report a damaged item. This number is not for technical help as it is strickly for basic information. TECHNICAL INFORMATION: 1-717-285-7331 (available from 6:30pm to 8:30pm EST Monday through Thursday). I strickly set aside 2 hours to help folks out with the technical info they need. I make sure that the information that is given is explained in a simple and easy way so that it is understandable. I wish I could spend more time answering questions over the phone, but if I did that, nothing would get shipped! This phone line receives alot of calls, so please bare with me and leave a message if I'm not available. FAX LINE: 1-215-893-3909 (available 24 hours). You can fax your questions or pond diagrams anytime you want and I will respond by phone, fax or email (what ever you prefer). EMAIL: The best way to get answers to email me directly at tinyspondworld@aol.com.

>> FREE SHIPPING WITH IN THE CONTINENTAL USA! Very affordable shipping rates everywhere else! <<

• Increases success of seedlings and cuttings
• Warms root area 10-20˚F over ambient temperature to improve germination
• Light, watering and planting information on mat
• Waterproof construction
• 6 foot power cord
• UL listed
  

I accept the following methods of payment: all major credit cards, money orders, checks (must clear) as well as PayPal.