|Home|About Us|Contact Us|Blog|Shipping|Store Locator|Training|Supplies StoreItem Name: Diagonal Eye Piece Adapter for Spectra Precision DET-2 TheodoliteItem Number: DE-50Description:

Condition: NEW

Diagonal 90 degree adapter for the DET-2 Theodolite.Ships FedEx Ground to the Lower 48 states only.
Item Location: Charlotte, NCDuncan Parnell Shipping and Returns Policy Shipping Policy

Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.

Your address Shipping Method Continental 48 States: US Physical Addresses UPS/FEDEX Ground Service ONLY Continental US PO Box We Cannot Ship to a PO BOX APO / FPO Military Addresses We Cannot Ship to a Military Address Alaska, Hawaii, Puerto Rico We Cannot Ship to an Alaska, Hawaii, or Puerto Rico Address International Shipping We Cannot Ship International (NO EXCEPTIONS)

Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

Please refer to these shipping maps for estimated delivery times:

UPS Ground

Fedex Ground

Picking Items Up

Pickup Option
Some items are too large/heavy to ship and local pickup is the only option. In these cases, this option will be specified in the sale details.

Return Policy

Return Policy
Duncan-Parnell\'s items are Clearance Items and depending on the quality (new/used) they are always in good working order. Returns will only be taken on damaged items. All merchandise is tested prior to shipping and will be 100% Guaranteed to work. You may return merchandise purchased from Duncan-Parnell for a refund or a replacement (if a replacement is available as these are inventory clearance items), provided that the procedures and requirements referred to in our return policy are followed.

Removal or alteration of a product\'s upc number, serial number or upc/serial number sticker will automatically void Duncan-Parnell\'s Return Policy. Products that are returned to Duncan-Parnell with a missing, damaged or altered serial number will be refused and returned to you.

Refunds
Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping charge.

Exchanges
Exchanges will not be accepted.

Defective Item
An item that was discovered to be defective upon receipt can be replaced with the same model only, if available. If the same model is not available, you may only return a defective item for a refund.

Damaged Items
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 busines day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only, if available. If the same model is not available, you may only return a damaged item for a refund.

Return Shipping
Return shipping cost (the cost to send an item back to our store) is like or comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.

If an item you received is defective, we will certainly replace the item with a new one, if available. If the same model is not available, you may only return a defective item for a refund, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.

Returning Items
Please contact us at [phone removed by ], and as to speak with someone in the Department.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. We will not process the return if any of these conditions are not followed.

Mail to: Duncan-Parnell - Returns, 900 S. McDowell St. Charlotte, NC 28204
You may contact the following carriers to determine a Customer Counter or Authorized Shipping Outlet nearest your location.

FedEx - [phone removed by ]
UPS - [phone removed by ]
U.S.P.S. - [phone removed by ]

Retuned merchandise that is lost or damaged during transit is solely the shipper\'s responsibility. It is important to save the tracking information and to properly insure all merchandise being returned to Duncan-Parnell.

Warranty
Please contact Duncan-Parnell for any questions surrounding the manufacturer warranty

FAQ

How Long Does It Generally Take To Process An Order?
How long does it generally take to process an order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local UPS/FedEx guidelines for delivery.

What Should I Do If An Item Is Missing From My Order?
First, verify that you\'ve received a box for each tracking number associated with your order. If all boxes have been delivered but you\'re still missing an item, check the packing material for small items. Please call Duncan-Parnell Customer Service at [phone removed by ], if you\'re unable to locate an item.

Do All Of The Products You Sell Carry A Warranty?
Warranties are on a per item basis and vary from item to item. Please call Duncan-Parnell Customer Service at [phone removed by ] if you need specific details on an item.

Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.

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